Unless stated otherwise, shipping costs will apply. These costs will be calculated at checkout, once you tell us where you would like to receive your order.
You can use our shipping calculator at the bottom of the cart page to see what shipping options are available for you.
We run discounts and promotions all year, so be sure to subscribe and stay tuned for exclusive deals.
Our products are made on demand. Orders will normally take between 7-21 business days to arrive. We also offer a priority option at checkout which ensures that we process and dispatch your order first.
We aim to get most orders delivered closer to the first estimate. However, on some occasions, products in high demand may take up to the full 21 days before they reach your doorstep.
Delivery details and live tracking will be accessible to you at all times (provided in your confirmation email).
Every order you place will have a tracking number and a tracking link associated.
Navigate to the 'Track Shipment' link at the bottom of our website (side menu on the mobile), or click here.
Enter your order number (found in the order confirmation email), and see a live feed of your shipping updates.
We accept returns or exchanges within 28 days of delivery, or 14 days of delivery for sale items.
Returned items must be in the exact same condition as they were received. Customers are responsible for return shipping on all returns or exchanges.
No, you don't. Choosing a charity to contribute to with your order is entirely at your discretion.
No, you don't get charged for choosing a charity.
We donate a percentage of our profits to a selection of charities which have impacted our lives the most.
Our goal is to raise awareness to these causes, and to share this journey with you.
We currently ship to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Gibraltar, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom and United States.
You can use our shipping estimator to see which shipping options are available for you.
Add the products you would like to purchase to your cart, then click View Cart.
Scroll down to find the 'Estimate Shipping' section.
Yes, you will receive shipping updates. We will email you the most important status changes to your order.
You will be notified when your order is dispatched, when it reaches your local sorting department and when it has been delivered.
Product and Stock
Most out of stock products are unlikely to return back in stock.
We constantly improve our designs to keep you up to date with the latest trends. In most cases, if an item is out of stock, it will be replaced by a newer design.
However, due to popular demand, some products may return back in stock, so be sure to subscribe and stay tuned for exclusive deals and updates.
You should receive your order confirmation email as soon as your order is placed.
If you cannot find the confirmation email within 1 hour of placing the order, please get in contact with us and we will double check that your details are correct and resend you the confirmation email.
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product.
Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
Returns & Refunds
If there’s an issue with your order - if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted - then simply notify us, and we’ll offer you an exchange or a refund.
Once your request is approved, we aim to process your refund within 24 hours. Please allow up to 14 days until your balance is fully cleared with your bank.
If you did not receive your refund after 14 days, please drop us a note and we will be happy to look into solving this matter for you.